Return on IT: Measuring Success in Technology
For most businesses, technology plays an integral role in day-to-day operations - things like email, document sharing, and even phone systems depend on technical components to run smoothly. Yet if your businessâ€™s main focus isnâ€™t technology, understanding the return on your technical investments can be difficult.
Learn how to effectively communicate with your technical team members, executives and users, and how to set, communicate and track priorities and goals for your technology projects, infrastructure, and staff. Weâ€™ll tackle questions like:
How do I know if my IT department had a successful week?
How will I know if the money I spend on technology justifies the gain?
When does it make sense to automate a manual process?
How do I communicate the vision for IT to the entire company?
When do I need to hire people that specialize in technology?